Guide to Performance Measurement for Quality Improvement Teams

A basic guide to help teams develop their project's performance measurements. Topics include:

• Three levels of performance measures
• Reasons for measuring performance
• Performance measurement terminology
• A simple six-step process for developing performance measures

To order a copy of the "Guide to Performance Measurement for Quality Improvement Teams"

Make a $1.50 check out to the "California Environmental Protection Agency" to cover reproduction and mailing costs and send it to:

California Environmental Protection Agency
1001 I Street
Sacramento, California 95814
Attn: Leslie Ford

Please include the name of the resource guide(s) you are requesting. Note: If you are ordering multiple resource guides, one check, with a combined total amount, can be submitted.

Quality Improvement Partnership