Customer Service Survey Home Page

We are interested in hearing about your experiences with Cal/EPA, both positive and negative. On the positive side, tell us what it was about our service that pleased you; Otherwise if you feel we fell short in meeting your service expectations, please describe the situation, including the name of the agency or department, the name of the staff person(s) involved, and the date on which this occurred.

Please help us serve you and others better by completing our Customer Service Survey Form (PDF) and sending it to the address below:

Secretary for Environmental Protection
P.O. Box 2815
Sacramento, CA 95812-2815

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File an Environmental Complaint
If you have observed an activity, physical evidence of an activity or have knowledge of what you think may be a possible illegal act that caused harm or damage to California's public health or environment, the California Environmental Protection Agency (Cal/EPA) would like to know about it. Use this Environmental Complaint Form to file an environmental complaint with Cal/EPA.